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Brookdale Lake Highlands

9715 Plano Road, Dallas, TX 75238 ·

  • Assisted Living · Memory Care
9.9Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(214) 343-7445

Page info provided by: Sharon S. · Last updated Aug 16, 2026

About Brookdale Lake Highlands

Brookdale Lake Highlands is an Assisted Living community in the Dallas area that also offers Memory Care. Costs for this community start at $2,652/mo, which is lower than the cost of care in the Dallas area of $4,195/mo.

Brookdale Lake Highlands in Dallas, Texas, might be the right fit for you. With both assisted living and memory care, you'll have care for your specific needs. Our memory care program is rooted in "a person-centered approach" to help our residents find a sense of belonging and purpose while also helping them preserve who they are.

About Brookdale Lake Highlands

Brookdale Lake Highlands is an Assisted Living community in the Dallas area that also offers Memory Care. Costs for this community start at $2,652/mo, which is lower than the cost of care in the Dallas area of $4,195/mo.

Brookdale Lake Highlands in Dallas, Texas, might be the right fit for you. With both assisted living and memory care, you'll have care for your specific needs. Our memory care program is rooted in "a person-centered approach" to help our residents find a sense of belonging and purpose while also helping them preserve who they are.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Brookdale Senior Living

Brookdale Senior Living logo

Average Rating

4 (250 reviews)

With 513 communities, Brookdale Senior Living Solutions is the largest senior living operator in the US. Providing more than 60,000 residents with independent living, assisted living, memory care, and skilled nursing services, Brookdale's mission is to enrich resident's lives with "compassion, respect, excellence and integrity." Founded in 1978, and carrying 48 years of industry experience, Brookdale originally specialized in upscale, urban retirement communities, later branching out to a variety of settings and offering a full range of care services. 

Led by President and CEO Lucinda M. Baier, Brookdale is nationally recognized not just for senior housing and healthcare excellence, but also for employee training, women in leadership, and for philanthropic initiatives. Dedication to employees as well as residents and families helps ensure that Brookdale attracts and keeps top talent in caregiving.

Brookdale offers signature programs such as B-Fit, an exercise program tailored to older adults, and My Life Story, a storytelling effort that encourages seniors to connect and share their life stories. With comfortable surroundings, a wealth of activities designed for each type of care, and amenities to help residents get the most enjoyment out of life, Brookdale communities offer seniors opportunities to connect, challenge their minds and bodies, and foster their own wellbeing.

Pricing for Brookdale Lake Highlands

Pricing starts from

$2,652/mo

Your monthly costs at Brookdale Lake Highlands will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Brookdale Lake Highlands

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Brookdale Lake Highlands receives mixed reviews from residents and their families. Many praise the facility for its caring and compassionate staff, who are described as friendly, attentive, and dedicated to residents' well-being. The community is noted for its welcoming atmosphere, with residents feeling like part of a family. The facility offers various activities and events, contributing to a lively environment. Some reviewers appreciate the intimate setting, which allows for personalized care, and commend the executive director and staff for their professionalism and support. However, there are concerns about understaffing, outdated facilities, and inconsistent service quality. Some residents report long wait times for assistance and issues with medication management. The food receives mixed feedback, with some finding it satisfactory while others criticize its quality. The facility's cleanliness and maintenance are also points of contention, with some areas needing updates and repairs. A few reviewers express dissatisfaction with the administrative staff, citing unprofessional behavior and poor communication. There are also complaints about high costs and unexpected charges for additional services. Despite these issues, many families feel their loved ones are safe and well-cared for, appreciating the peace of mind Brookdale Lake Highlands provides. Overall, while Brookdale Lake Highlands is praised for its community feel and dedicated staff, there are areas for improvement, particularly in staffing levels, facility maintenance, and administrative practices.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

4.0 (1 review)

Jacqueline

December 2022

When I began searching for an assisted living facility for my mother, I was so relieved to find Brookdale Lake Highlands. The facility is very clean and a lot of ctivities for the residents to participate in. The Administrative staff is very quick at responding to queries and the staff id very caring. It is a big plus that the whole center has a single level layout., I know my mother is in good hands at Brookdale.

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Care offered at Brookdale Lake Highlands

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Brookdale Lake Highlands

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenSpanish, Arabic, English
  • Diabetes care
  • Administer insulin injections
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Brookdale Lake Highlands

  • Climate control
  • Furnished
  • Kitchenette
  • Private bathroom
  • Telephone in room
  • Wi-Fi and internet access
  • Cable TV
  • Movie nights
  • Patio
  • Transportation and parking

Amenities Brookdale Lake Highlands

  • Climate control
  • Furnished
  • Kitchenette
  • Private bathroom
  • Telephone in room
  • Wi-Fi and internet access
  • Cable TV
  • Movie nights
  • Patio
  • Transportation and parking
  • Day trips
  • Fireplace
  • Piano
  • Scheduled daily activities
  • Community-sponsored activitiesDances, Garden club, Cooking classes, Happy hour, Live well programs, Karaoke, Wine tasting, Trivia games, Live music events, Birthday parties, Holiday parties
  • Activity room
  • Outdoor common space
  • Walking paths
  • Fitness programsTai Chi, Stretching Classes
  • Resident run activities
  • Arts room
  • Barber / salon
  • Garden
  • Business room
  • Library
  • Volunteer programs
  • Outdoor programs
  • Movie room
  • Spa / sauna / wellness room
  • Emergency alert system
  • Fitness room
  • Game room
  • Music program
  • Pet-friendlyCats, Medium dogs
  • Faith BasedDevotional activities offsite
  • Move in coordination
  • Housekeeping
  • Family support services
  • Concierge
  • Continuing learning experience
  • Laundry
  • All day dining
  • Grill
  • Diabetes diet
  • Café/bistro
  • Gluten free
  • Professional chef
  • Restaurant style dining
  • Choice menu
  • Low sodium
  • Allergy sensitive
  • Dining room
  • Vegetarian

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

Dallas CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

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CareScout Neighborhood Insights for Dallas, TX (75238)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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CareScout is not affiliated with the owner or operator(s) of Brookdale Lake Highlands. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Dallas by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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