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The CareScout Quality Network

We've built the first network of senior care providers who have met quality standards, so you can feel confident choosing a provider capable of delivering the care you need.
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How we evaluate senior care providers

It’s not easy to get into the CareScout Quality Network. To join the network, providers undergo a structured review process at least once a year.
  • CareScout Quality Network
    CareScout Quality Network providers are evaluated on:

    • Valid licensure

      Current credentials and proper coverage, verified against state requirements

    • Background screening

      Providers undergo federal and county-level background screening

    • Trusted reputation

      Positive ratings and reviews across trusted online sources

    • Current capacity

      Active business with verified operations and accepting new families

    • Up-to-date service info

      Service details have been updated within the past year

    • Verified listing details

      Business info, photos, and other listing details are reviewed
  • CareScout Certified
    Providers can earn the CareScout Certified badge by completing our full credentialing process.

    • Commitment to caregiver excellence

      Gold-standard training and focus on staff satisfaction

    • Overall quality

      Excellence in care practices and service

    • Person-centered care approach

      High levels of staff education and individualized care

    • Financial stability

      Demonstrated financial health and sound business operations

What the CareScout Quality Network
means for you

  • Spend less time researching

    We’ve already done the vetting, so you can focus on the finding the right fit.

    Nationwidenetwork of care experts and providers

  • Save on senior care costs

    Access preferred pricing with our Quality Network providers.

    $30.1Msaved by CareScout members

  • Make your decision with confidence

    Choose your provider knowing they've been reviewed using standards informed by deep expertise in aging care.

    20 yearslong-term care experience

Learn about the types of care in the
CareScout Quality Network

  • In-Home Care

    Support with daily activities at home to help you or your loved one live safely and independently
    Explore in-home care

  • Assisted Living

    Help with daily activities, meals, housekeeping, and medication support in a residential community
    Explore assisted living

  • Independent Living

    Maintenance-free community living designed for active, independent older adults
    Explore independent living

  • Memory Care

    Specialized care and a secure environment for people living with Alzheimer's disease or other forms of dementia
    Explore memory care

Start your search. We’re here if you need us.

Frequently asked questions

The CareScout Quality Network is the first-ever network of aging care providers where every provider has met quality standards. CareScout senior care experts independently screen providers against established safety, licensing, business, and reputation standards. That added layer of screening gives families more information they can trust when making an important care decision.

The CareScout Quality Network currently includes Assisted Living Communities, Home Care Providers and Memory Care. We plan to add more senior living categories over time. In the meantime, you can search the full senior care directory on CareScout.com.

If you choose a CareScout Quality Network (CQN) or CQN Certified provider, that provider or advisor may pay CareScout a fee. Some non-CQN providers may also have a payment relationship with CareScout, while others are included based on publicly available information and have no contractual relationship with us.

These fees do not affect what you pay, do not influence provider placement or visibility, and you are never required to use a provider recommended by CareScout.

The badge helps you quickly identify providers that have been independently screened by CareScout. It gives you a trusted starting point, so you can spend less time researching and more time finding the right fit. CareScout Quality Network providers also offer preferred pricing, helping you save on the cost of care. Additionally, some aging care providers apply to be reviewed even more extensively, and meet additional criteria. The CareScout Certified badge shows they have met those standards too.
The CareScout Quality Network adds an extra layer of verification. We review key details including licensing, business information, services, pricing, availability, and other quality indicators to help families make care decisions with greater confidence.
CareScout evaluates Quality Network providers on an annual basis by reviewing licensing, business history, sanctions, civil records, and online reputation information. Eligible senior living communities and home care providers must meet CareScout's screening requirements to be included in the network.
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