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Brookdale White Rock

9271 White Rock Trail, Dallas, TX 75238 ·

  • Memory Care
9.9Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(615) 221-2250

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Brookdale White Rock

Brookdale White Rock is a Memory Care community in the Dallas area. Costs for this community start at $5,045/mo, which is higher than the cost of care in the Dallas area of $4,195/mo.

Maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose and contributions. At Brookdale White Rock, we believe having dementia shouldn’t change that. For those with Alzheimer’s disease or other types of dementia, our community, located in the close-knit neighborhood known as Lake Highlands, an historic area of Dallas, Texas, offers a safe environment and exceptional memory care.

About Brookdale White Rock

Brookdale White Rock is a Memory Care community in the Dallas area. Costs for this community start at $5,045/mo, which is higher than the cost of care in the Dallas area of $4,195/mo.

Maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose and contributions. At Brookdale White Rock, we believe having dementia shouldn’t change that. For those with Alzheimer’s disease or other types of dementia, our community, located in the close-knit neighborhood known as Lake Highlands, an historic area of Dallas, Texas, offers a safe environment and exceptional memory care.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Brookdale Senior Living

Brookdale Senior Living logo

Average Rating

4 (250 reviews)

With 513 communities, Brookdale Senior Living Solutions is the largest senior living operator in the US. Providing more than 60,000 residents with independent living, assisted living, memory care, and skilled nursing services, Brookdale's mission is to enrich resident's lives with "compassion, respect, excellence and integrity." Founded in 1978, and carrying 48 years of industry experience, Brookdale originally specialized in upscale, urban retirement communities, later branching out to a variety of settings and offering a full range of care services. 

Led by President and CEO Lucinda M. Baier, Brookdale is nationally recognized not just for senior housing and healthcare excellence, but also for employee training, women in leadership, and for philanthropic initiatives. Dedication to employees as well as residents and families helps ensure that Brookdale attracts and keeps top talent in caregiving.

Brookdale offers signature programs such as B-Fit, an exercise program tailored to older adults, and My Life Story, a storytelling effort that encourages seniors to connect and share their life stories. With comfortable surroundings, a wealth of activities designed for each type of care, and amenities to help residents get the most enjoyment out of life, Brookdale communities offer seniors opportunities to connect, challenge their minds and bodies, and foster their own wellbeing.

Pricing for Brookdale White Rock

Pricing starts from

$5,045/mo

Your monthly costs at Brookdale White Rock will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Brookdale White Rock

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Brookdale White Rock present a mixed picture of the facility. Many reviewers praise the community for its welcoming atmosphere, attentive staff, and clean environment. Several families express satisfaction with the care their loved ones receive, highlighting the staff's dedication, the variety of activities offered, and the facility's ability to create a homely environment. Positive experiences include smooth transitions for new residents, personalized care, and effective communication with families. Some reviewers specifically commend staff members for their professionalism and compassion, noting that their loved ones are happy and well-cared for. However, there are also negative reviews that raise concerns about the facility. Some families report issues with medication management, claiming that residents were overmedicated, leading to adverse effects. Others criticize the facility for poor hygiene, inadequate staff training, and unprofessional behavior. A few reviewers mention management turnover and inconsistent communication, which they believe contribute to a lack of proper care. Some families express regret over choosing Brookdale White Rock, citing negative experiences that led them to move their loved ones to other facilities. Overall, while many families are pleased with the care and environment at Brookdale White Rock, others have encountered significant challenges, particularly regarding medication practices and staff professionalism.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

5.0 (1 review)

Sally

April 2025

I saw many communities before touring Brookdale White Rock. Once inside the community immediately felt like home. The staff are warm and welcoming, the residents are welcoming, and inviting, the community is clean, and the executive director goes out of her way to make sure you feel at home. Moving my mom to White Rock was the best decision that I’ve ever made. Mom spends her days doing activities with Dena and Cheryl, eating home-cooked meals and truly enjoying her day. The nurse is very attentive and alert to changes with mom's medical needs. The price is very comparable to many other communities that we toured, but this community offers so much more for the price.

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Care offered at Brookdale White Rock

  • Memory Care

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Brookdale White Rock

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish, Spanish
  • Diabetes care
  • Administer insulin injections
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 24-hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Brookdale White Rock

  • Climate control
  • Telephone in room
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Cable TV
  • Movie nights
  • Community-sponsored activitiesHoliday parties, Live well programs, Happy hour, Live music events, Trivia games, Wine tasting, Garden club, Cooking classes, Dances, Birthday parties
  • Resident run activities
  • Transportation and parking

Amenities Brookdale White Rock

  • Climate control
  • Telephone in room
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Cable TV
  • Movie nights
  • Community-sponsored activitiesHoliday parties, Live well programs, Happy hour, Live music events, Trivia games, Wine tasting, Garden club, Cooking classes, Dances, Birthday parties
  • Resident run activities
  • Transportation and parking
  • Patio
  • Walking paths
  • Library
  • Fireplace
  • Garden
  • Outdoor common space
  • Arts room
  • Emergency alert system
  • Game room
  • Barber / salon
  • Music program
  • Piano
  • Pet-friendlyMedium dogs, Cats
  • Faith BasedChristian services, Catholic services
  • Move in coordination
  • Concierge
  • Housekeeping
  • Laundry
  • Dining room
  • Restaurant style dining
  • Allergy sensitive
  • Vegetarian
  • All day dining
  • Pureed meals
  • Grill
  • Gluten free
  • Diabetes diet
  • Choice menu
  • Set menu

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

Dallas CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

Senior living tools

CareScout Neighborhood Insights for Dallas, TX (75238)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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