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Arbor Hills Memory Care Community

2625 West Plano Parkway, Plano, TX 75075 ·

  • Memory Care
8.9Community score(0 reviews)Write a review

For pricing and availability(972) 846-4470
For residents and staff(972) 509-8905

Page info provided by: Arbor Hills Memory Care Community · Last updated Jul 24, 2026

About Arbor Hills Memory Care Community

Arbor Hills Memory Care Community is a Memory Care community in the Plano area. Costs for this community start at $3,095/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Welcome to distinctive memory care at Arbor Hills. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized community, Arbor Hills is near medical facilities (Texas Health Presbyterian Hospital of Plano and Baylor Regional Hospital – Plano and other medical professionals) equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss.

About Arbor Hills Memory Care Community

Arbor Hills Memory Care Community is a Memory Care community in the Plano area. Costs for this community start at $3,095/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Welcome to distinctive memory care at Arbor Hills. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized community, Arbor Hills is near medical facilities (Texas Health Presbyterian Hospital of Plano and Baylor Regional Hospital – Plano and other medical professionals) equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Koelsch Communities

Average Rating

3.9 (13 reviews)

Established in 1958 by Emmett and Alice Koelsch, Koelsch Communities began its journey with one nursing home in Kelso, Washington. The family's commitment to excellence in senior care has flourished under the leadership of CEO Aaron Koelsch, who, having grown up in the first nursing home, brings a lifetime of experience and passion to the company. Today, Koelsch is a family business renowned across eight states, operating 37 communities and providing exceptional care to residents and their families. Judy Koelsch, the Principal Designer, has developed an interior aesthetic that is both elevated and comfortable, incorporating natural beauty, local flavor, history, and culture into each community.

Koelsch Communities stands out in the Senior Living industry with nationally recognized Assisted Living and Memory Care programs. The emphasis on design intent and innovative care techniques is complemented by the presence of licensed nurses onsite 24/7, ensuring safety as the top priority.The Koelsch vision is centered on creating happiness in the lives of residents and their families by delivering an unparalleled living experience.

Information on this page is provided by the community.

Pricing for Arbor Hills Memory Care Community

Pricing starts from

$3,095/mo

Your monthly costs at Arbor Hills Memory Care Community will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Arbor Hills Memory Care Community

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Arbor Hills Memory Care present a mixed picture. Many reviewers praise the facility for its compassionate and attentive staff, highlighting individuals like Robin, Carmen, and Tina for their exceptional care and dedication. The facility is described as clean, welcoming, and beautifully maintained, with a variety of engaging activities and good food. Several families express gratitude for the personalized care plans and the supportive environment that has positively impacted their loved ones' quality of life. However, there are also significant concerns raised by some reviewers. Complaints include inadequate staffing, leading to neglect in basic care such as changing bed sheets and assisting residents with bathroom needs. Some reviewers report instances of inappropriate behavior by staff, including harsh treatment and lack of communication. Issues with management, high staff turnover, and insufficient training are also mentioned, contributing to a decline in the quality of care over time. Overall, while many families have had positive experiences and commend the facility for its caring environment, others have faced challenges with staffing and management, leading to dissatisfaction and decisions to move their loved ones elsewhere. The reviews suggest that while Arbor Hills has the potential to provide excellent care, consistency in staffing and management practices is crucial to maintaining high standards.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at Arbor Hills Memory Care Community

  • Memory Care

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Arbor Hills Memory Care Community

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Administer insulin injections
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • 24-hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Arbor Hills Memory Care Community

  • Furnished
  • Wi-Fi and internet access
  • Private bathroom
  • Telephone in room
  • Kitchenette
  • Cable TV
  • Climate control
  • Day trips
  • Transportation and parking
  • Community-sponsored activitiesChoir / singing club, Resident band or musicians, Trivia games, Wine tasting, Live well programs, Cooking club, Birthday parties, Cooking classes, Holiday parties, Live music events, Current events club, Dances, Bible study group, Garden club, Karaoke, Wii bowling, Walking club

Amenities Arbor Hills Memory Care Community

  • Furnished
  • Wi-Fi and internet access
  • Private bathroom
  • Telephone in room
  • Kitchenette
  • Cable TV
  • Climate control
  • Day trips
  • Transportation and parking
  • Community-sponsored activitiesChoir / singing club, Resident band or musicians, Trivia games, Wine tasting, Live well programs, Cooking club, Birthday parties, Cooking classes, Holiday parties, Live music events, Current events club, Dances, Bible study group, Garden club, Karaoke, Wii bowling, Walking club
  • Library
  • Movie room
  • Resident run activities
  • Music program
  • Movie nights
  • Scheduled daily activities
  • Activity room
  • Fitness room
  • Walking paths
  • Arts room
  • Outdoor programs
  • Spa / sauna / wellness room
  • Emergency alert system
  • Outdoor common space
  • Game room
  • Garden
  • Business room
  • Pet-friendlyCats, Medium dogs
  • Faith BasedCatholic services, Jewish services
  • Laundry
  • Move in coordination
  • Housekeeping
  • Family support services
  • Concierge
  • Restaurant style dining
  • Set menu
  • Diabetes diet
  • Gluten free
  • Low sodium
  • Grill
  • Choice menu
  • All day dining
  • Dining room
  • Allergy sensitive
  • Professional chef

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

Plano CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

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CareScout Neighborhood Insights for Plano, TX (75075)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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