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4229 Marsh Lane, Carrollton, TX 75007 ·
Avalon at Willow Bend is a Memory Care community in the Carrollton area. Costs for this community start at $5,175/mo, which is higher than the cost of care in the Carrollton area of $3,998/mo.
Welcome to Avalon Memory Care in Carrollton located near the Prestonwood Baptist Church in the West Plano/Carrollton neighborhood of Willow Bend. Our boutique community offers families in Plano, Lewisville, Coppell, North Dallas and other neighboring communities exceptional memory care a short drive away. Besides this gorgeous secure environment, Avalon brings its national award-winning memory care in the treatment of those afflicted with a short term memory loss to provide the highest quality of life possible. These smaller environments allow for the best care provided by happier staff members, quality meals, and an activity schedule that can be customized for the benefit of each and every resident. Our goal is simple, for your loved one to be happy and safe.Avalon Memory Care in Carrollton is nestled in the serene West Plano/Carrollton neighborhood of Willow Bend, near the Prestonwood Baptist Church. This boutique senior living community is renowned for its exceptional memory care services, catering to families from nearby areas such as Plano, Lewisville, Coppell, and North Dallas. Avalon Memory Care is committed to providing a secure and nurturing environment for individuals facing memory-related challenges, offering national award-winning care that enhances the quality of life for its residents. The community prides itself on its comprehensive medical services, which include 24-hour nursing care, medication management, and assistance with daily activities such as bathing and dressing. The staff is highly trained in Alzheimer’s and dementia care, ensuring that each resident receives personalized attention and support. Furthermore, the community's secure settings, featuring magnetic door locks, provide peace of mind for families knowing their loved ones are safe. Avalon Memory Care is surrounded by a vibrant neighborhood with convenient access to essential services and leisure activities. Residents benefit from proximity to Texas Health Presbyterian Hospital Plano and Family Medicine Associates of Texas, both located within a short drive. For everyday needs, there is a nearby CVS Pharmacy, while culinary options abound with a Sonic Drive-In and Starbucks close by. The community also enjoys the presence of Prestonwood Baptist Church for spiritual nourishment and the tranquility of local parks for leisurely strolls. The testimonials from family members reflect the heartfelt appreciation for the care provided at Avalon. Many have expressed gratitude for the compassionate and dedicated staff who go above and beyond to ensure the comfort and happiness of their loved ones. The community's focus on creating a warm, family-like atmosphere fosters a sense of belonging and reduces feelings of isolation often associated with memory care. In addition to medical services, Avalon Memory Care offers a range of amenities designed to enrich the lives of its residents. These include an arts room, walking paths, a garden, and a salon, as well as organized movie nights and resident-run activities. This holistic approach ensures that residents not only receive top-notch medical care but also enjoy a fulfilling and engaging lifestyle.
Pricing starts from
$5,175/mo
Your monthly costs at Avalon at Willow Bend will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
The reviews for Avalon Memory Care in Carrollton present a mixed picture. Many reviewers praise the facility for its compassionate and knowledgeable staff, highlighting their dedication and kindness towards residents. The facility is described as clean and well-maintained, with staff going above and beyond to provide care. However, some reviews express concerns about the facility's ability to handle end-of-life care, citing issues with medication administration and communication failures during emergencies. There are also complaints about staff turnover, inadequate staffing, and cleanliness issues, with some residents experiencing neglect and unsanitary conditions. One reviewer mentioned a significant price increase and dissatisfaction with the facility's response to a medical emergency involving their father. Another reviewer shared a positive experience with Avalon Memory Care, noting that their husband was the first resident and that the facility was responsive to feedback about activities and food options. Additionally, a separate review for a different facility, Atlas 55+ Community Center, highlights a positive experience with "A Place for Mom," a service that helped the reviewer find a suitable living arrangement. The reviewer appreciated the welcoming environment and the variety of activities offered, which helped them make new friends. Overall, while Avalon Memory Care receives commendation for its staff and cleanliness, there are significant concerns about its handling of critical care situations and overall management.
Overall rating
1.0 (2 reviews)
Danika
May 2025
Non-communicative. No one responds to correspondence. They are your "best cheerleader" until you decide to proceed otherwise. Bait and switch! Add a money grift on top for a little razzle-dazzle. Definitely do not recommend this place.
Scott
October 2024
My wife was at this facility in 2023 to 2024. She fell in the bathroom and fractured her hip while the aides were with her. The night aides dragged her from the bathroom and put her back in bed even though she was in obvious pain. The aides did not alert management, write up an incident report, or notify hospice, emergency services, or me. I would not have know what happened except I had a camera in the bedroom. Video is available for the whole incident. Turnover of personnel is terrible and experience level of the aides is pretty low. The rooms and common area were not kept particularly clean. Bathrooms where not kept clean. My advice is to look elsewhere for a suitable facility for your loved one.
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Carrollton CareScout Advisor
| Coppell | $4,694 |
| Lewisville | $4,517 |
| Richardson | $4,699 |
| Grapevine | $4,450 |
| Plano | $4,365 |
| Irving | $4,668 |
| Flower Mound | $4,390 |
| Frisco | $4,595 |
| Southlake | $5,178 |
| Euless | $4,723 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
34% of population is 50+ years old, 12% is 65+ years old
The poverty rate is 6% lower for this region compared to the Texas state average, which is 13%
15% of population identify themselves as Asian, 28% as Hispanic, 69% as White, and 10% as Black
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CareScout is not affiliated with the owner or operator(s) of Avalon at Willow Bend. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Carrollton by calling (855) 866-8719. There is no cost for this service. We are compensated by the community you select.
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