
Cogir of Glen Mills
From $2,250/mo
"My mother stayed at the Glen Mills location from partway through February to partway through July of the current year. She chose to relocate to an apartment. As her POA, I can speak about the problems we faced. There were several errors on the billing statements. I'm currently consulting a lawyer regarding an overcharging incident. When I have tried to talk in person with the manager, he is out or otherwise unavailable. When I email him (as I did recently to provide the required 30-day departure notification), he does not respond or otherwise acknowledge receipt of important messages. From these encounters and the problems with the bill (double charges when my mother first arrived, extra charges for cable equipment that my mother didn't have in her room, and an overcharge during her departure), I can say without hesitation that the problems include overcharging residents, poor organization, and a lack of timely response (or no response at all)." - Gary…


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