Ruth
April 2023
So sad because it seemed like such a nice place at first.
2105 Cranbeck Road, Richmond, VA 23235 ·
Page info provided by: Sharon S. · Last updated Jul 24, 2026
Sunrise At Bon Air is an Assisted Living community in the Richmond area that also offers Memory Care. Costs for this community start at $5,442/mo, which is higher than the cost of care in the Richmond area of $5,048/mo.
Sunrise at Bon Air is a vibrant senior living community located near the intersection of Huguenot and Robious Roads in Richmond, VA. It's conveniently positioned close to Chesterfield Towne Centre, various athletic clubs for seniors, and several major hospitals like Johnston Willis, Chippenham, and St. Francis. The community is also privileged to have the Chesterfield Police Department visit regularly, offering invaluable safety information and lessons to the residents.
This award-winning community, which has been recognized with a Bronze National Quality Award by AHCA/NCAL, is known for its unique programs and fun social events. The residents particularly enjoy playing cornhole, attending plant and flower socials, participating in scrabble socials, and challenging each other in Wii bowling events. They also look forward to the happy hours, where they can socialize and form lasting friendships.
To add to that, Sunrise at Bon Air boasts beautiful walking paths where residents can enjoy scenic trails, stretch their legs, and get a bit of exercise. One of the highlights of this community is the cuisine. A dedicated in-house chef prepares delicious homemade meals for the residents. A resident-favorite being the hearty turkey served with all the trimmings. Sunrise at Bon Air is truly a place that values the enjoyment and well-being of its residents.
Pricing starts from
$5,442/mo
Your monthly costs at Sunrise At Bon Air will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
Based on CareScout’s proprietary scoring.
What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
The reviews for Sunrise at Bon Air present a mixed picture. Many reviewers praise the facility for its friendly and caring staff, clean environment, and welcoming atmosphere. Several residents and their families appreciate the variety of activities offered, the home-like feel, and the attentive care provided by specific staff members. Some describe the facility as cozy and liken it to a cruise ship due to its amenities and activities. Positive experiences include good communication with staff, a sense of community, and satisfaction with the care provided. However, there are significant concerns raised by other reviewers. Some families report distressing experiences, particularly in the dementia care unit, citing neglect, inadequate staffing, and poor communication. Issues such as unresponsive staff, unmet promises, and billing disputes are highlighted. Several reviewers mention problems with medication management and inadequate assistance with daily activities, leading to distress for residents and their families. Complaints about the facility's management, lack of parking, and high costs are also noted. Overall, while some families have had positive experiences and recommend the facility, others have faced challenges that have led them to remove their loved ones from Sunrise at Bon Air. The reviews suggest that while the facility has strengths, particularly in its community feel and some dedicated staff, there are areas that require improvement, especially in terms of staffing levels, communication, and consistency in care.
Overall rating
2.5 (2 reviews)
Ruth
April 2023
So sad because it seemed like such a nice place at first.
Wanda
December 2022
I am confident in the care my mother has received at Sunrise at Bon Air. The staff have been very accommodating and professional, ensuring that both her needs and mine are met. The community is on the smaller side vs some of the others nearby and both me and my mom have developed nice personal relationships with the staff. There is nice outdoor space and my mom likes grabbing a bite at the bistro. I feel confident leaving her there - and have even referred other families recently.
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Richmond CareScout Advisor
| Mechanicsville | $4,205 |
| Highland Springs | $4,248 |
| Glen Allen | $4,424 |
| Chesterfield | $5,075 |
| Midlothian | $4,609 |
| Chester | $5,091 |
| Ashland | $5,113 |
| Moseley | $4,723 |
| Hopewell | $4,770 |
| Colonial Heights | $4,766 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
41% of population is 50+ years old, 20% is 65+ years old
The poverty rate is 10% higher for this region compared to the Virginia state average, which is 9%
1% of population identify themselves as Asian, 0% as Hispanic, 95% as White, and 2% as Black
CareScout is not affiliated with the owner or operator(s) of Sunrise At Bon Air. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Richmond by calling (804) 331-2897. There is no cost for this service. We are compensated by the community you select.
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