Mark
March 2025
My 88-year-old father lived at Peakview for about one year. Prior to his move, we had toured about 5 other assisted living facilities and thought Peakview would be a good choice. From the beginning, we experienced issues where services and ADL care tasks were not being performed by Peakview staff. The tasks detailed in his care plan such as laundry, changing of bed linens, shower assistance, and grooming were simply not being completed. As family members, we were constantly following up to why these services were not being done. Every time we visited my father, we wondered what issue we would have to deal with. When we contacted Peakview management regarding these issues, we were always politely told that they would be addressed. Unfortunately, nothing ever changed. We also experienced issues with Peakview’s medical management process and medication chain-of-custody. At one point, we considered contacting the State of Colorado to file a complaint.
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