
Montclair Royale Senior Living
From $1,600/mo
"I lived at this facility for almost a year. This was my first experience living in this environment. Here are my complaints: 1: mail: the staff sorts the mail and puts your mail in a cubby that you share with a roommate. There were 3 important pieces of mail that I never received. I found out about this months later. 2: activities: practically none. All they offer is coloring, bingo, or if resident decide to play bunko or Mexican Train. There are NO outings or day trips or walks of any kind. 3: the management and staff lie to the residents on a regular basis. They told me I had to buy headset for my TV. Told me everyone uses them. After walking through the halls, I found out that practically all the residents do not use them I spent $117 needlessly. 4: I was fortunate enough to be able to take my medications myself but many residents complained of med room mistakes and not getting their meds in a timely manner. I don't know what kind of training the med room staff has. 5: Favoritism: Certain residents get preferential treatment. Their meals are substituted easily,they get extra milks, hot chocolate, etc. I noticed that the residents whose family are proactive get a lot of extra time and attention." - Debra…












