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The Pavilion at El Dorado Hills

2288 Francisco Drive, El Dorado Hills, CA 95762 ·

  • Memory Care
9.7Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(916) 542-3452

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About The Pavilion at El Dorado Hills

The Pavilion at El Dorado Hills is a Memory Care community in the El Dorado Hills area. Costs for this community start at $4,075/mo, which is lower than the cost of care in the El Dorado Hills area of $4,500/mo.

The Pavilion at El Dorado Hills Memory Care is a premier Memory Care community in El Dorado, California that also serves the surrounding region of Sacramento. No matter where you’ve lived before, we’d be happy to have you call The Pavilion home. Located just a few minutes away from historic Folsom, El Dorado Hills offers a wide range of attractions for residents and visitors to see. As the community is located in wine country, there’s always a fun vineyard or wine tasting to visit nearby. Whether your loved one requires some help with the activities of daily living (ADL’s) or is living with the effects of dementia or Alzheimer’s disease, our dedicated staff takes great pride in delivering high-quality care that is compassionate, safe, and resident-centered. Our services are designed to meet our residents’ physical, emotional and spiritual needs 24 hours a day, 7 days a week. Our skilled staff includes a Medical Director, Licensed Nurse, and Licensed Administrator to ensure the full safety and comfort of our residents, day and night. Our experienced and compassionate staff are committed to the highest level of care. The Pavilion at El Dorado Hills property features very spacious multipurpose rooms that transform into a movie room for our residents. In our dining room, we feature an incredibly delicious wine bistro that is a fan favorite. We put a strong focus on growing our Pavilion community with exciting events like our fall baking festivities. Our passionate bakers love making carrot cake, pumpkin juice, as well as creating great bags for children of the El Dorado community. Our staff continually strives to create a supportive, engaging, and welcoming environment for all of our residents. Keeping our residents engaged with outside activities is incredibly important for us. We love to frequent Serrano Park during the spring and summer and the Pumpkin Patch during the fall. During Assisted Living Week, the carnival is always a fun and engaging place to go. Loved ones and friends are always kept in the loop at The Pavilion. We make it a priority to notify family and friends about any events or requests ahead of time and community information can be found throughout flyers and newsletters.

Pricing for The Pavilion at El Dorado Hills

Pricing starts from

$4,075/mo

Your monthly costs at The Pavilion at El Dorado Hills will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for The Pavilion at El Dorado Hills

9.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The Pavilion at El Dorado Hills receives mixed reviews, with significant concerns about staffing, care quality, and management. Many reviewers express disappointment, citing understaffing and inadequate training, particularly for memory care residents. Complaints include subpar food quality, poor supervision leading to safety incidents, and insufficient activities for residents. Some reviewers report issues with cleanliness, missing personal items, and poor communication from management. A few reviews highlight unethical practices, such as delayed deposit returns and misleading marketing. Conversely, some families praise the facility for its caring staff, clean environment, and engaging activities. Positive reviews mention attentive care, good communication, and a welcoming atmosphere. Some residents and their families appreciate the facility's efforts to create a warm, home-like environment with resort-like amenities and personalized activities. Overall, while some families are satisfied with the care provided, others are frustrated by the facility's shortcomings, particularly given the high cost. The mixed feedback suggests that while The Pavilion has potential, improvements in staffing, management, and service quality are necessary to meet the expectations set by its premium pricing and marketing.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.0 (1 review)

Emily

July 2026

My mother was so unhappy there until the day I took her home. The food held no nutrients, activities lacked. Sarita, the activities manager gets praise but does no engagement with the residents. Overall management lacked as well; took nothing seriously, never solved any issues presented to them. Carla, the facility nurse did her job well enough. Nicole, the resident care service person only ever said "ok" and "oh". This is the person we trust to ensure our loved ones are safe and well cared for yet she had ad much compassion as a wet noodle. The Administrator, Kim, is a joke. Tried to intimidate me because I wanted what was promised and what I was paying for in my mom's care plan. Kim lies, breaks rules, tells personal information to her "club", the nurse, resident care person and Sarah. Only shining light was a medtech, Carry who saved my mom's life, God Bless her.

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Care offered at The Pavilion at El Dorado Hills

  • Memory Care

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at The Pavilion at El Dorado Hills

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible

Amenities The Pavilion at El Dorado Hills

  • Private bathroom
  • Wi-Fi and internet access
  • Cable TV
  • Telephone in room
  • Climate control
  • Kitchenette
  • Furnished
  • Fitness programsStretching Classes
  • Community-sponsored activitiesWine tasting, Garden club, Live music events, Happy hour, Birthday parties, Trivia games, Holiday parties, Karaoke, Cooking classes
  • Arts room

Amenities The Pavilion at El Dorado Hills

  • Private bathroom
  • Wi-Fi and internet access
  • Cable TV
  • Telephone in room
  • Climate control
  • Kitchenette
  • Furnished
  • Fitness programsStretching Classes
  • Community-sponsored activitiesWine tasting, Garden club, Live music events, Happy hour, Birthday parties, Trivia games, Holiday parties, Karaoke, Cooking classes
  • Arts room
  • Walking paths
  • Library
  • Music program
  • Business room
  • Fitness room
  • Barber / salon
  • Movie nights
  • Game room
  • Resident run activities
  • Emergency alert system
  • Outdoor programs
  • Transportation and parking
  • Piano
  • Garden
  • Movie room
  • Activity room
  • Outdoor common space
  • Scheduled daily activities
  • Day trips
  • Spa / sauna / wellness room
  • Patio
  • Faith BasedChristian services, Adventist services
  • Move in coordination
  • Continuing learning experience
  • Concierge
  • Family support services
  • Laundry
  • Housekeeping
  • Sports or cocktail lounge
  • Diabetes diet
  • Allergy sensitive
  • Dining room
  • Gluten free
  • Restaurant style dining
  • Grill
  • All day dining
  • Professional chef

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Maureen Simmons
Maureen Simmons

El Dorado Hills CareScout Advisor

  • 4.9 average rating
  • 10+ years of experience
  • 746+ families helped

Senior living tools

CareScout Neighborhood Insights for El Dorado Hills, CA (95762)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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