Michael
March 2024
Bait-n-Switch: a complete waste of my time trying to get my Mom admitted to the their Enhanced living facility. After jumping through all sorts of hoops to get financial, medical evaluation, and other admissions requirements met, the unit that my mother and I were shown on multiple occasions and implied was available through this whole procedure was suddenly made not available to her at the last minute. The alternate placement that they offered was not acceptable to my mother. In an attempt to upcharge the to the placement she requested, we were told it would only be available if we were willing to pay twice the price - Not Happening! We now must start the procedure all over again at another facility because they are unwilling honor their commitment to accommodate her needs. Bottom line – don’t believe a thing they tell you.





