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Touchmark In The West Hills

840 Southwest Touchmark Way, Portland, OR 97225 ·

  • Assisted Living · Memory Care · Independent Living
9.9Community score(3 reviews)Write a review

For pricing and availability(503) 966-3856
For residents and staff(971) 334-8607

Page info provided by: Touchmark In The West Hills · Last updated Jul 24, 2026

About Touchmark In The West Hills

Touchmark In The West Hills is an Assisted Living community in the Portland area that also offers Memory Care and Independent Living care.

Picture your next great adventure in a stunning private living space with spectacular views of the Tualatin Valley. Touchmark in the West Hills offers inspired independent living, assisted living, and compassionate memory care in Portland, Oregon. Enjoy the easy sophistication of a private cottage or spacious condo-style lodge home, and make truly carefree living a reality. We’ll manage the household maintenance and groundskeeping while you fine-tune your pickleball game, swim laps in the indoor pool, or savor a chef-prepared meal. Live moments from local attractions such as the trails at Forest Park, the Oregon Zoo, and the Rose Garden. The full life begins now at Touchmark in the West Hills. Touchmark in the West Hills received the top honor—the Award of Merit—in the 2019 Environments for Aging annual Design Showcase. The 18 judges deemed Touchmark's project rose above the other 43 projects evaluated, exceeding all criteria and raising the bar on retirement living.

Pricing for Touchmark In The West Hills

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Reviews for Touchmark In The West Hills

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Touchmark in the West Hills is a senior living community that receives predominantly positive reviews for its beautiful facilities, attentive staff, and vibrant community atmosphere. Many residents and their families praise the community for its luxurious setting, well-maintained grounds, and a wide range of amenities, including dining options, fitness centers, and social activities. The staff is frequently highlighted for their kindness, professionalism, and dedication to residents' well-being, contributing to a welcoming and supportive environment. However, some reviews point out areas for improvement, particularly in the assisted living and memory care units. Concerns include inconsistent care, high staff turnover, and communication challenges with management. A few reviewers mention issues with food quality and rising costs over time. Despite these criticisms, many residents and their families express satisfaction with the overall experience, noting the community's efforts to foster a sense of belonging and engagement. Touchmark's location in the West Hills of Portland is often described as serene and picturesque, enhancing the appeal of the community. The leadership team, including individuals like Todd Pile and Veronica Ureno, receives commendations for their commitment to exceeding expectations and creating a positive living experience. Overall, Touchmark in the West Hills is recommended for those seeking a high-quality senior living environment, though potential residents are advised to consider specific needs and preferences, particularly regarding assisted living and memory care services.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

5.0 (3 reviews)

Todd

June 2024

In a day and age when most Senior Living communities are owned by REITs and managed to tight budgets, Touchmark continues to be owner-operated after 40+ years in the industry. The community setting is peacefully placed on the top of the West Hills, looking west towards the coastal mountains. The team of staff is incredible and seems to share the same values as the residents they are serving. My favorite part of this community is the nature trails they have carved through the hills. It makes for a great morning walk or place to sit and read a book.

Elle

December 2023

Great community with fantastic amenities. The community is beautiful and the staff cares about the residents.

Fred

November 2022

I am a nurse with a long term care background. I joined Touchmark back in 2018 because I was impressed with the culture and values. The central office is supportive and close by, and the team of nurses and caregivers are dedicated and compassionate. The residents are great, and we have a lot of fun!

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Care offered at Touchmark In The West Hills

  • Assisted Living
  • Memory Care
  • Independent Living

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Touchmark In The West Hills

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible

Amenities Touchmark In The West Hills

  • Climate control
  • Telephone in room
  • Furnished
  • Kitchenette
  • Cable TV
  • Wi-Fi and internet access
  • Private bathroom
  • Garden
  • Transportation and parking
  • Emergency alert system

Amenities Touchmark In The West Hills

  • Climate control
  • Telephone in room
  • Furnished
  • Kitchenette
  • Cable TV
  • Wi-Fi and internet access
  • Private bathroom
  • Garden
  • Transportation and parking
  • Emergency alert system
  • Business room
  • Resident run activities
  • Activity room
  • Game room
  • Movie room
  • Outdoor common space
  • Music program
  • Library
  • Walking paths
  • Fitness room
  • Movie nights
  • Outdoor programs
  • Arts room
  • Spa / sauna / wellness room
  • Scheduled daily activities
  • Faith BasedDevotional activities offsite
  • Laundry
  • Move in coordination
  • Concierge
  • Family support services
  • Housekeeping
  • Gluten free
  • All day dining
  • Allergy sensitive
  • Restaurant style dining
  • Dining room
  • Professional chef
  • Diabetes diet

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Margot Miles

Portland CareScout Advisor

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  • 2+ years of experience
  • 243+ families helped

Senior living tools

CareScout Neighborhood Insights for Portland, OR (97225)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Bonaventure Of Vancouver

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Brookdale Beaverton, Image 1

Brookdale Beaverton

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Courtyard At Mount Tabor, Image 1

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From $3,095/mo

9.5
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