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Maple Ridge Senior Living

35300 Kaiser Ct, Willoughby, OH 44094 ·

  • Assisted Living · Memory Care
9.8Community score(2 reviews)Write a review

For pricing and availability(440) 328-4673
For residents and staff(440) 269-8600

Page info provided by: Sharon S. · Last updated Oct 26, 2026

About Maple Ridge Senior Living

Maple Ridge Senior Living is an Assisted Living community in the Willoughby area that also offers Memory Care.

Maple Ridge is an industry-leading senior living community in the heart of Willoughby, Ohio. We offer assisted living, independent living, and memory care services. Whether you are looking for assistance with daily activities or are in need of memory care services, our trained professionals are here to help. This is why we are the perfect place to call home.

Pricing for Maple Ridge Senior Living

We're sorry. No estimates are currently available for this community. We recommend you work with a local senior living advisor who can help you with pricing. Click the button above to connect with an advisor.

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Reviews for Maple Ridge Senior Living

9.8

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.8

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Maple Ridge Senior Living receives a mix of positive and negative reviews. Many reviewers praise the facility for its caring and compassionate staff, highlighting individuals like Danielle, Renee, Alicia, and Michael for their dedication. The community is described as welcoming, with a family-like atmosphere and a variety of engaging activities, such as bingo and family events. The food, prepared by Mike, is often mentioned positively, and the facility is noted for being clean and well-maintained. However, some reviews point out significant issues, including understaffing, delayed responses to calls and emails, and problems with medication management. A few reviewers express dissatisfaction with the billing process, citing unexpected charges and difficulties in obtaining refunds. Concerns about the quality of care, particularly in memory care and during medical emergencies, are also raised. Some reviewers mention that promises made during the admission process were not fulfilled, leading to disappointment. Overall, while many families appreciate the supportive environment and activities at Maple Ridge, others are frustrated by administrative and staffing challenges. The facility's strengths lie in its community feel and attentive staff, but improvements in communication, staffing levels, and care consistency are needed to address the concerns raised by some residents and their families.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

3.0 (2 reviews)

michele

October 2023

It's the cheapest of assisted living care in the area and you get what you pay for. Short staffed, poor medical care, the dietary staff tries hard with the little they are given to work with. Most of the aides are good and that is why we let my mom stay for 4 months, but there isn't enough staff to go around to all the cottages. Complaints are not addressed in a timely manner. Took 10 days to get a UTI diagnosed and treated. Lots of promises when moving in and none of it materialized. Moved my mom to a different facility and in 4 days they have begun treating her for undiagnosed issues she has suffered with for weeks. If you are new to the assisted living game, I urge you to please keep looking. I didn't at first because I found the cottage community aspect quaint and their promises sounded true and sincere. Don't be fooled by the charm. Just up the road there are several better options.

Krempel Family

November 2019

After 2 yrs here, We can hardly believe we found Mom SUCH a nice place to live! Staff is truly friendly, very attentive. Meals are superb. Lunch is their 'big meal' of the day. We can make arrangements to eat with her (make a reservation and a small fee). Beautiful campus, lovely suites/1/2 bath. Shower room, spa room in each cottage. She is very happy here, she is 96 and all We want for her now is comfort and peace. We pay for what she needs, for now we're paying 'room & board' - includes meals,laundry, light housekeeping. We pay for one extra service - they order, manage, and administer,her meds. If she were to need even more help, we can Opt-In for dressing, bathing, ie: whatever she could no longer do for herself. Not only is she safe and happy, she IS a Matriarch and,the entire family rests assured she's ok.They've come - from MD, FL, TX, OH and every niece & nephew are joyful and appreciative!

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Care offered at Maple Ridge Senior Living

  • Assisted Living
  • Memory Care

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Maple Ridge Senior Living

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible
  • Cognitive learning center

Amenities Maple Ridge Senior Living

  • Furnished
  • Climate control
  • Kitchenette
  • Telephone in room
  • Wi-Fi and internet access
  • Cable TV
  • Private bathroom
  • Community-sponsored activitiesWine tasting, Walking club, Bible study group, Happy hour, Karaoke, Trivia games, Cards / pinochle club, Live music events, Wii bowling, Holiday parties, Birthday parties, Live well programs, Book club, Garden club
  • Arts room
  • Movie nights

Amenities Maple Ridge Senior Living

  • Furnished
  • Climate control
  • Kitchenette
  • Telephone in room
  • Wi-Fi and internet access
  • Cable TV
  • Private bathroom
  • Community-sponsored activitiesWine tasting, Walking club, Bible study group, Happy hour, Karaoke, Trivia games, Cards / pinochle club, Live music events, Wii bowling, Holiday parties, Birthday parties, Live well programs, Book club, Garden club
  • Arts room
  • Movie nights
  • Outdoor programs
  • Emergency alert system
  • Library
  • Fireplace
  • Scheduled daily activities
  • Day trips
  • Walking paths
  • Activity room
  • Fitness room
  • Volunteer programs
  • Fitness programsYoga / Chair Yoga, Stretching Classes
  • Movie room
  • Transportation and parking
  • Music program
  • Business room
  • Outdoor common space
  • Game room
  • Resident run activities
  • Spa / sauna / wellness room
  • Garden
  • Faith BasedCatholic services, Christian services
  • Laundry
  • Continuing learning experience
  • Housekeeping
  • Concierge
  • Family support services
  • Move in coordination
  • All day dining
  • Café/bistro
  • Vegetarian
  • Restaurant style dining
  • Grill
  • Dining room
  • Pureed meals
  • Low sodium
  • Gluten free
  • Diabetes diet
  • Allergy sensitive
  • Professional chef
  • Sports or cocktail lounge

Ask a local senior living advisor a question

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Hallie Bandy
Hallie Bandy

Willoughby CareScout Advisor

  • 6+ years of experience
  • 44+ families helped

Senior living tools

CareScout Neighborhood Insights for Willoughby, OH (44094)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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The Preserve at Mentor Ridge, Image 1

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Meadow Falls of Richmond Heights, Image 1

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Vitalia Mentor

Vitalia Mentor

3.6
8180 Mentor Hills Drive, Mentor, OH, 44060
Active Adult Communities (55+)

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CareScout is not affiliated with the owner or operator(s) of Maple Ridge Senior Living. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Willoughby by calling (440) 328-4673. There is no cost for this service. We are compensated by the community you select.

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