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The Pointe at West Palm

111 Executive Center Drive, West Palm Beach, FL 33401 ·

  • Assisted Living · Independent Living
8.8Community score(6 reviews)Write a review

For pricing and availability(561) 475-4174
For residents and staff(561) 697-5500

About The Pointe at West Palm

The Pointe at West Palm is an Assisted Living community in the West Palm Beach area that also offers Independent Living care. Costs for this community start at $2,210/mo, which is lower than the cost of care in the West Palm Beach area of $4,000/mo.

The Pointe at West Palm in West Palm Beach, FL, features upscale dining, an onsite theater and salon, and a full calendar of events in the heart of the city.

About The Pointe at West Palm

The Pointe at West Palm is an Assisted Living community in the West Palm Beach area that also offers Independent Living care. Costs for this community start at $2,210/mo, which is lower than the cost of care in the West Palm Beach area of $4,000/mo.

The Pointe at West Palm in West Palm Beach, FL, features upscale dining, an onsite theater and salon, and a full calendar of events in the heart of the city.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Sinceri Senior Living

Average Rating

3.5 (64 reviews)

Sinceri Senior Living is a large operator of senior living communities that specialize in independent living, assisted living, and memory care. CEO Chris Belford has deep roots in senior living, having worked for leading senior living providers for over 15 years. He is also the recipient of the 2023 McKnight's Senior Living Pinnacle Award, honoring thought leaders in the senior living space. 

The company's mission is rooted in honoring the aging process and providing exceptional care and service to residents and their families. Founded in 1988, and boasting 38 years of experience, Sinceri operates 138 communities in 21 states. A family-founded organization, Sinceri has even earned multiple employer awards; as a Great Place to Work and Forbes America's Best Midsize Employer. Dedicated to providing seniors with the best possible living options, Sinceri makes the process of finding senior living as easy and stress-free as possible.

Pricing for The Pointe at West Palm

Pricing starts from

$2,210/mo

Your monthly costs at The Pointe at West Palm will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Pointe at West Palm

8.8

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.8

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The Pointe at West Palm, formerly Fountainview in West Palm Beach receives mixed reviews from residents and their families. Many praise the facility for its friendly and attentive staff, spacious apartments, and a wide range of activities. The dining experience is often highlighted positively, with some describing the food as restaurant-quality and nutritious. The community's amenities, such as the pool and well-maintained grounds, are also appreciated. However, there are significant concerns raised by some reviewers. Issues include frequent rate increases, poor communication regarding resident incidents, and inadequate response times in emergencies. Some residents have experienced maintenance delays, particularly with air conditioning repairs, and have noted high staff turnover. The quality of food and dining service has been inconsistent, with some reporting long wait times and declining meal quality. Security and cleanliness are additional areas of concern, with reports of poor security measures and unclean common areas. Despite these issues, many residents and their families express satisfaction with the social environment and the friendships formed within the community. The facility's location near shopping and entertainment options is also seen as a positive aspect. Overall, while Fountainview offers a vibrant community with various amenities, potential residents and their families are advised to carefully consider the mixed feedback, particularly regarding management practices and service consistency.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.8 (6 reviews)

Vee

July 2025

We’ve experienced repeated billing increases at FountainView without meaningful changes in care or proper documentation. Despite ongoing efforts to resolve things respectfully, the billing department has been inflexible—adding late fees and trying to withdraw funds beyond authorized limits, even during an active dispute. Most upsetting, staff involved our elderly loved one in financial matters despite clear family delegation, causing unnecessary confusion and stress. If you're considering FountainView, insist on all assessments in writing, review every invoice closely, and document every conversation. Or better yet—keep looking.

Barbara

February 2025

When we moved our mother into Fountainview in 2017, it was wonderful but the declines in service and care have gone down steadily in the last 3 to 4 years. It has reached an all time low with inadequate staffing, no activities director in assisted living, all good employees leaving in droves and those in charge ignoring issues. The standard reply when confronted with an issues is "That's unacceptable" but apparently it is acceptable because nothing changes. It seems that taking the company private has made things even worse with no end in site. If my sister wasn't going every week to check on things with Mom, I'm not sure what would be happening. In spite of the deficient care Mom receives, the cost just goes up and up even though the service and care continues to go down.

Stephen

November 2023

Heartbreaking to have to write this review.Notice that the most recent reviews for Fountainview are terrible.There is a reason.My mother in law has been in the Assisted Living building 5 for the last 18 months,and has noticed a constant decline in upkeep, food and services.Maybe this is a result of the corporation being taken private, and all they care about is profit.Increase fees and give less.The managements excuse for everything is " we're working on it".Today we had a meeting with the Executive Director, and brought up how dirty the carpets were in the common areas.Last year we were told the carpets might be replaced with vinyl.Today we were told that wasn't in the budget and that the carpets have been cleaned each Wednesday for that last 5 weeks,however nothing seems to remove the brown /dirt stains.Do they realize it is past the point of no return? Moldy ceiling tiles,holes in the wall, terrible meal service,dirty elevators. It's an endless list. BE SMART, go elsewhere.

Reviews

Overall rating

1.8 (6 reviews)

Vee

July 2025

We’ve experienced repeated billing increases at FountainView without meaningful changes in care or proper documentation. Despite ongoing efforts to resolve things respectfully, the billing department has been inflexible—adding late fees and trying to withdraw funds beyond authorized limits, even during an active dispute. Most upsetting, staff involved our elderly loved one in financial matters despite clear family delegation, causing unnecessary confusion and stress. If you're considering FountainView, insist on all assessments in writing, review every invoice closely, and document every conversation. Or better yet—keep looking.

Barbara

February 2025

When we moved our mother into Fountainview in 2017, it was wonderful but the declines in service and care have gone down steadily in the last 3 to 4 years. It has reached an all time low with inadequate staffing, no activities director in assisted living, all good employees leaving in droves and those in charge ignoring issues. The standard reply when confronted with an issues is "That's unacceptable" but apparently it is acceptable because nothing changes. It seems that taking the company private has made things even worse with no end in site. If my sister wasn't going every week to check on things with Mom, I'm not sure what would be happening. In spite of the deficient care Mom receives, the cost just goes up and up even though the service and care continues to go down.

Stephen

November 2023

Heartbreaking to have to write this review.Notice that the most recent reviews for Fountainview are terrible.There is a reason.My mother in law has been in the Assisted Living building 5 for the last 18 months,and has noticed a constant decline in upkeep, food and services.Maybe this is a result of the corporation being taken private, and all they care about is profit.Increase fees and give less.The managements excuse for everything is " we're working on it".Today we had a meeting with the Executive Director, and brought up how dirty the carpets were in the common areas.Last year we were told the carpets might be replaced with vinyl.Today we were told that wasn't in the budget and that the carpets have been cleaned each Wednesday for that last 5 weeks,however nothing seems to remove the brown /dirt stains.Do they realize it is past the point of no return? Moldy ceiling tiles,holes in the wall, terrible meal service,dirty elevators. It's an endless list. BE SMART, go elsewhere.

Cheryl,

May 2023

Definitely would not recommend this facility !!! The staff is Limited and unpredictable !!! My mom calls for help and no one responds. A change of staff and sale of property leaves this Very pleasant atmosphere unpleasant. My mom wants to leave and go to a better facility.

Kate

January 2023

I would not recommend this place. Truly understaffed. Last time I visited my aunt who is in assisted living, a resident was calling for help but no one responded. Hallways smelled too. I couldn't wait to leave! Would have given zero star if possible.

Joe

October 2022

Verified review

Recently, my wife and I were on a search for an independent living facility in the West Palm Beach area for my brother, a veteran of Vietnam war. He currently lives in Rhode Island and desired a relocation to Florida. We visited several sites but realized we had found a home for him when we visited Fountain View and met the executive director. She was so gracious and helpful in finding the right apt for my brother. She is so pleasant and sets the tone for the facility. Everyone we met from residents to staff always greet you with a smile. We think my brother will be very happy at Fountain View and can’t say enough good things about the director. She is truly a great asset for Fountain View.

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Care offered at The Pointe at West Palm

  • Assisted Living
  • Independent Living

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at The Pointe at West Palm

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities The Pointe at West Palm

  • Climate control
  • Private bathroom
  • Wi-Fi and internet access
  • Furnished
  • Cable TV
  • Kitchenette
  • Telephone in room
  • Garden
  • Scheduled daily activities
  • Community-sponsored activitiesHappy hour, Wine tasting, Water aerobics, Garden club, Holiday parties, Bible study group, Trivia games, Quilting or sewing club, Live well programs, Wii bowling, Birthday parties, Cards / pinochle club, Bridge club, Dances, Current events club, Live music events

Amenities The Pointe at West Palm

  • Climate control
  • Private bathroom
  • Wi-Fi and internet access
  • Furnished
  • Cable TV
  • Kitchenette
  • Telephone in room
  • Garden
  • Scheduled daily activities
  • Community-sponsored activitiesHappy hour, Wine tasting, Water aerobics, Garden club, Holiday parties, Bible study group, Trivia games, Quilting or sewing club, Live well programs, Wii bowling, Birthday parties, Cards / pinochle club, Bridge club, Dances, Current events club, Live music events
  • Arts room
  • Business room
  • Resident run activities
  • Spa / sauna / wellness room
  • Walking paths
  • Fitness programsYoga / Chair Yoga, Stretching Classes, Tai Chi
  • Transportation and parking
  • Outdoor common space
  • Movie nights
  • Library
  • Day trips
  • Music program
  • Movie room
  • Volunteer programs
  • Fitness room
  • Outdoor programs
  • Emergency alert system
  • Activity room
  • Game room
  • Faith BasedJewish services, Catholic services, Christian services, Devotional activities offsite
  • Laundry
  • Move in coordination
  • Concierge
  • Housekeeping
  • Continuing learning experience
  • Family support services
  • Vegetarian
  • Café/bistro
  • Dining room
  • Gluten free
  • Low sodium
  • International cuisine
  • Pureed meals
  • Restaurant style dining
  • Grill
  • Allergy sensitive
  • Diabetes diet
  • Professional chef
  • All day dining

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Michele Breindel
Michele Breindel

West Palm Beach CareScout Advisor

  • 36+ years of experience
  • 81+ families helped

Senior living tools

CareScout Neighborhood Insights for West Palm Beach, FL (33401)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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445 Datura Street, West Palm Beach, FL, 33401
Assisted Living · Memory Care · Independent Living

Welcome to Grand Living at West Palm Beach, a luxurious senior living community that exudes South Florida charm and offers resort-style amenities. Here, residents are treated to a lifestyle that prioritizes convenience, luxury, and holistic wellness. The community boasts a stunning rooftop pool for residents to enjoy, providing a perfect oasis to relax or socialize. Alongside this, a 24-hour concierge service is always available to cater to residents' needs, ensuring a seamless experience at all times. The Watermark also takes care of its residents' health, offering the 360 Well Integrative Program designed to promote overall health, well-being, and independence. In partnership with the National Council of Certified Dementia Practitioners, the community also provides Prema Memory Support, ensuring that residents with dementia receive the necessary care and attention. Dining at Grand Living at West Palm Beach is a gourmet affair, with the Gourmet Bites Cuisine program offering protein-packed, nutritionally balanced meals served as bite-sized hors d'oeuvres. Grand Living at West Palm Beach, therefore, isn't just a residence – it's a lifestyle that elevates senior living to new heights.…

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Lighthouse Reality Group

Lighthouse Reality Group

From $4,600/mo

4.7
1138 11th Ct, Jupiter, FL, 33477
Assisted Living

Nestled in the charming community of Jupiter, Florida, Lighthouse Reality Group offers a serene and supportive environment for its residents. This senior living community focuses on providing exceptional care and medical services to ensure the well-being of its residents. With 24-hour supervision and comprehensive assistance with daily activities such as bathing, dressing, and medication management, residents can feel confident that their needs are met with compassion and professionalism. Lighthouse Reality Group is situated in a neighborhood that boasts an array of conveniences and amenities. The area is home to numerous physicians, ensuring that residents have easy access to medical care when needed. The proximity to cafes and pharmacies adds to the convenience, making it simple for residents to enjoy a cup of coffee or pick up necessary medications. The community is also near beautiful parks, offering a peaceful retreat for leisurely strolls and outdoor relaxation. The community itself is designed to promote an active and engaging lifestyle. Residents can enjoy a variety of amenities, including a game room, library, walking paths, business room, fitness room, garden, and a spa/sauna/wellness room. Movie nights and daily scheduled activities provide ample opportunities for socialization and entertainment, fostering a sense of community and belonging. Despite being a small community, Lighthouse Reality Group ensures that residents have access to a wide range of services and activities. The emphasis on care and well-being, combined with the supportive neighborhood, creates an environment where residents can thrive and enjoy a high quality of life. With its commitment to excellence in care and a vibrant community atmosphere, Lighthouse Reality Group stands out as a welcoming and nurturing place for seniors.…

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Brookdale West Boynton Beach, Image 1

Brookdale West Boynton Beach

From $3,775/mo

9.8
8220 Jog Road , Boynton Beach, FL, 33472
Assisted Living · Memory Care

Brookdale West Boynton Beach, our luxury community in Boynton Beach, Florida, offers assisted living and Alzheimer’s and dementia care services. We believe sustaining social relationships and friendships is key to aging well and living well; that’s why our events calendar is full of activities and programs such as movie night, shuffleboard, happy hour and more.…

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Discovery Village at Boynton Beach, Image 1

Discovery Village at Boynton Beach

From $4,100/mo

9.9
4733 Northwest 7th Court, Boynton Beach, FL, 33426
Assisted Living · Memory Care · Independent Living

"Welcome to Discovery Village At Boynton Beach, a five-star senior living campus situated within Boynton Beach, Florida, where we offer you the time, and space to focus on your topmost priority: your retirement. As soon as you set foot in our resort-style community, you will realize the wealth of world-class amenities we offer which comprised ofBailey’s Bar & Bistro, al fresco dining, poolside cabanas, our chef-run “Sensations” dining room, beauty salon, a fitness center, library, cinema, recreational spaces, and so many more. Our lifestyle activities are designed to encourage friendships and improve well-being, and they have received recognition for the extent to which they enhance the lifestyle quality of our residents. We also have an on-site activities director who facilitates the smooth delivery of new programs for our residents to experience. In the Discovery Village community, you will find a full complement of lifestyle options, depending upon your level of need. Among these are our independent living and assisted living programs, as well as our SHINE Memory Care program. Whichever lifestyle option you decide suits you best, you are certain to benefit from all of our programs. When you join the Discovery Village family, you leave your worries behind you and joining a community of friendship, belonging, and purpose. Contact us to learn more about our programs, schedule a tour, and discover why our residents love their lives at Discovery Village At Boynton Beach." Discovery Village’s approach to retirement living is focused on top-notch care, excellent service, and healthy, fun activities. From our “Sensations” dining room to our salon and barbershop, you can be sure to find what you need in our senior living community in Boynton Beach, FL. And our caring, highly trained staff prides itself on making sure that every resident feels welcomed and cared for.…

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Elison Independent Living of Lake Worth, Image 1

Elison Independent Living of Lake Worth

From $2,325/mo

9.6
3927 Hadjes Drive, Lake Worth Corridor, FL, 33467
Independent Living

Located on 10 lush, tropical acres in Lake Worth, Florida, our charming Independent Living community offers active seniors the opportunity to live their retirement years to the fullest in between West Palm Beach and Boynton Beach. Enjoy all that the city has to offer while being tucked away in a friendly community with a vibrant atmosphere. From taking trips to the beaches, just 10 miles away, to enjoying chef-prepared meals with friends in our dining room to participating in a wide variety of planned activities and events, you’ll love living here and being a part of our Elison family. We believe that life is meant to be lived as vibrantly as possible and we’re here to take you there. Our lifestyle programming is unparalleled. Whether you’re looking to make new friends at our happy hours, achieve your fitness goals or learn a new skill – we’re here to help you take your lifestyle to the next level.…

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CareScout is not affiliated with the owner or operator(s) of The Pointe at West Palm. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in West Palm Beach by calling (561) 475-4174. There is no cost for this service. We are compensated by the community you select.

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