Vee
July 2025
We’ve experienced repeated billing increases at FountainView without meaningful changes in care or proper documentation. Despite ongoing efforts to resolve things respectfully, the billing department has been inflexible—adding late fees and trying to withdraw funds beyond authorized limits, even during an active dispute. Most upsetting, staff involved our elderly loved one in financial matters despite clear family delegation, causing unnecessary confusion and stress. If you're considering FountainView, insist on all assessments in writing, review every invoice closely, and document every conversation. Or better yet—keep looking.

















