M
February 2022
My father was in Memory Care. Average meals, public areas still clean as building is relatively new. Calls dropped frequently. Rooms get dirty and care is average because Administration likes to keep families out of facility and separated so management is in control - family oversight of rooms and loved ones can be impossible. They keep the place closed unusually longer than other facilities and use Covid as an excuse. (Ironically, many caretakers are not vaccinated). Good employees leave and high turnover rates exist because of toxic and dysfunctional management style. So, embracing the philosophy of a professional approach to management style does not exist here. However, when families enter the facility you would never know. Dedicated families eventually figure out how toxic the facility is but are afraid to say anything for fear of reprisals. Also, Caretakers don’t speak up for fear of reprisals. Calls have been made to corporate management no avail.
