What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Evergreen Village receives consistently positive feedback from residents, family members, employees, volunteers, and prospective residents. Families describe the community as clean, safe, welcoming, and home-like, with kind, patient, communicative, and trustworthy caregivers, nurses, CNAs, and management. Staff are viewed as attentive to residents’ needs and supportive of families, often going beyond expectations to help with paperwork, including Medicaid applications, healthcare, and transitions when residents’ needs increase.
Residents and families particularly appreciate the individualized care, transportation to medical appointments, meal choices, housekeeping, laundry, and personal services such as haircuts and manicures. The dining program is frequently praised for offering good, appealing food and flexible options.
The facility is described as well-maintained, clean, pleasant-smelling, and easy to navigate, with wide hallways and comfortable apartments, common areas, and sitting rooms. Amenities include a library, theater or movie room, exercise equipment, private dining, classroom space, fireplaces, and gathering areas for cards, fellowship, and socializing.
A broad range of activities helps create a strong sense of community, including Bingo, Book Club, arts and crafts, bus outings, entertainment, and Friday night movies on a large screen. Several reviewers say the community feels like a true family and provides enriching opportunities to interact beyond the building.
Prospective residents report that tours were informative, welcoming, and thorough, with staff answering questions patiently and explaining room layouts, services, dining, and support. The acceptance of Medicaid is a major advantage.
Employees and volunteers also express pride in Evergreen Village, emphasizing the genuine compassion of the team and recommending it highly.