What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Astoria Senior Living in Oakdale receives overwhelmingly positive reviews for its clean, home-like environment, friendly staff, and compassionate resident care. Families frequently describe the facility as small, peaceful, bright, and welcoming, with attractive grounds, outdoor seating, private rooms, and a comfortable, non-institutional atmosphere. Staff members are often praised for being attentive, helpful, caring, and responsive, with several reviewers highlighting exceptional support from nurses, med-techs, administrators, and directors. Many families said staff treated residents and relatives like family, particularly during hospice, end-of-life care, and difficult transitions.
Residents benefit from numerous daily activities, including bingo, exercise, arts and crafts, gardening, live music, movies, holiday meals, happy hours, outings, scenic drives, restaurant visits, and community events. Families appreciate the activity schedules, entertainment, transportation, and Lifeloop app, which provides updates and photos. Food is commonly described as appealing, homemade, and varied, although some reviewers criticized certain meals, limited alternatives, or pureed-diet options.
The facility is generally viewed as reasonably priced, with spacious, personalizable rooms and relatively few additional charges. Some prospective residents found it too expensive or too far away, while others considered the value good.
Several concerns were also reported, including understaffing, reduced employee hours, poor management, favoritism, lazy or inadequately trained workers, laundry mix-ups, unpleasant belongings upon move-out, and alleged mishandling of COVID information. One reviewer felt the facility was not prepared for a resident’s mobility transition, and another raised wheelchair-accessibility concerns outdoors. Overall, most reviewers would recommend Astoria, while acknowledging occasional service, staffing, food, and management issues.